Accessibility

Headcoders Canada is committed to providing excellent customer service and to treating everyone with dignity and respect. We adhere to the principles of independence, dignity, integration and equal opportunity.

We recognize that the needs of our customers are diverse. As such, we make reasonable efforts to ensure that we provide accessible customer service to all, including people with disabilities, and allow them to benefit from the same goods and services as other customers.

 

Assistive devices

We ensure that our staff is trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our goods or services.

 

Communication

We communicate with people with disabilities in ways that take into account their disability.

 

Service animals

We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.

 

Support persons

A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises and/or at our events, training classes and programs. Fees will not be charged for support persons.

Headcoders Canada's Accessible Standards for Customer Service Policy is available upon request.

To request a copy of the policy, provide feedback or ask a question about our Accessible Standards for Customer Service, please contact us via email at: accessibility@headcoders.com or call 1-416-792-3322

When contacting Headcoders Canada, please help us provide you with the best possible service by specifying the best way for us to communicate with you.